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At HomeSafe, we thrive on customer feedback, and we’re grateful for every review, positive or constructive. We are continually seeking to enhance our services and customer feedback is the best help. Today we want to spotlight a review we received from Lindsay A., whose experience with us was notably pressure-free.
Lindsay’s feedback highlighted an aspect we take great pride in: our no-pressure approach. We understand the importance of trust and comfort in our services. As dryer vent specialists, our role extends beyond mere dryer vent cleaning. We thoroughly evaluate your system to identify the best solutions for a safer and more efficient dryer. For instance, if we find a disconnected or damaged vent, we focus on necessary repairs rather than just the basic cleaning. Our goal is to optimize your dryer’s safety and efficiency, not to upsell unnecessary services.
Our commitment to comprehensive, transparent solutions means we lay out all possible improvements for you to consider, without any pressure. This approach ensures you’re fully informed and prepared to make decisions about your dryer vent system. Our technicians are not paid on commission and are trained to be helpful and informative without being pushy or sales-driven. This policy helps them focus solely on what’s best for you, not what’s best for their paycheck.
Read Lindsay A.’s full review below, as shared on Google:
“Calling HomeSafe was the best decision I have made in my home owning journey! From start to finish, this was the most seamless and painless process. Mone was fantastic at helping me get on their books - they were able to get me in the next day! The day of the appointment, James and Justin called me about 30 minutes before their arrival to give me a heads up, which I appreciated. Once they arrived, Justin and James did a comprehensive inspection. I knew going into the inspection that I needed to have a new exterior vent installed in addition to a cleaning. James and Justin found a couple other things that needed to be addressed and made sure to clearly explain why additional items needed to be replaced. I was presented a clear and concise estimate of the work and didn't feel pressured at all. I agreed to the estimate and they did the work immediately! They were efficient and completed the job perfectly! I really appreciated the HomeSafe team helping me get my dryer vent cleaned and a new exterior vent installed. I had been without a working dryer for a while and they got everything resolved in a quick visit! I can't recommend this company enough! I felt taken care of every step of the way and their team is exceptional!”
Find the review on google here: https://g.co/kgs/mNZmVLi
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