Testimonial Tuesday: More Than a Mission - A Passion for Helping You
As a small family-owned business, not only is it our mission to help people but we absolutely LOVE it! We're not just here to clean, repair, and re-route dryer vents; we're here to ensure your entire experience with us is nothing short of amazing. From the moment you book your appointment to the final follow-up, our goal is total customer satisfaction. We truly find joy and purpose in helping our customers with their dryer vent problems.
Every Friday, our team gathers to brainstorm ways to elevate our customer experience. We are dedicated to being more helpful, more efficient, and more caring; it's part of our company culture. Meeting you and making your dryer work better, faster, and safer is not just a job; it's our pleasure.
Here is a recent google review we received from a sweet family in Arlington that we were able to assist. They were having major issues with their dryer taking forever to dry a load of laundry.
"Our dryer was taking two cycles to dry a load of clothes, at least, and we thought maybe the heating element was going bad, but HomeSafe determined there was nothing wrong with the machine. Due to build-up in the system, it just wasn't efficient. We were able to get two guys, Cameron and Joseph, from HomeSafe to come out and clean at every point of the system: from the dryer itself, which probably has never had this level of clean for 30 years, to the vent hose, through the ducting that travels from the wall to our roof, and also at the opening in the roof. They documented everything with photos and the results were phenomenal. The system is so much cleaner and more efficient now. Our dryer works better than it ever has! They were very polite and professional throughout the process and communicated well. We really appreciate how well this business is being operated. There are some really good people involved." -Amanda R. in Arlington, TX